Privacy Policy

1. Information we collect

We may collect personal and business information that you voluntarily provide when you contact us, submit a website form, request support, book a consultation, or communicate with our team.

This may include:

• Your name, company name, and job title.
• Email address, phone number, and business address.
• Information submitted through contact forms.
• Details about your IT environment, service needs, or support request.
• Communication history with our team.

2. Website information

When you visit our website, we may collect limited technical information such as browser type, device information, IP address, pages visited, referring pages, and general website usage information.

This information helps us understand how visitors use our website, improve site performance, and maintain website security.

3. How we use information

We may use collected information to:

• Respond to enquiries, contact requests, and support requests.
• Provide information about our managed IT, cybersecurity, cloud, backup, and infrastructure services.
• Assess your business technology needs.
• Schedule consultations or follow-ups.
• Deliver and improve our services.
• Maintain website security and performance.
• Meet legal, administrative, or business requirements.

4. Consent

By submitting information through our website or communicating with camoIT, you consent to the collection and use of your information for the purposes described in this policy.

You may contact us to withdraw consent where permitted by law, subject to any legal, contractual, or service-related requirements.

5. Cookies and analytics

Our website may use cookies or similar technologies to support website functionality, understand website traffic, improve user experience, and maintain site performance.

You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

6. Sharing information

We do not sell personal information. We may share information only when required for legitimate business, service, or legal purposes.

This may include sharing information with:

• Technology, hosting, email, security, or business service providers.
• Vendors or partners involved in delivering requested services.
• Professional advisors such as legal, accounting, or compliance providers.
• Authorities or third parties where required by law or necessary to protect rights and security.

7. How we protect information

We use reasonable administrative, technical, and organizational safeguards to help protect information from unauthorized access, loss, misuse, disclosure, or alteration.

No website, email system, or online service can be guaranteed to be completely secure. Please avoid submitting highly sensitive information through general website forms.

8. Retention

We retain information only as long as reasonably necessary for the purposes described in this policy, to provide services, maintain business records, resolve issues, or meet legal and administrative requirements.

9. Access and correction

You may contact us to request access to personal information we hold about you or to request that inaccurate information be corrected, subject to legal and business requirements.

10. Third-party websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

11. Updates to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

12. Contact us

For questions about this Privacy Policy or how your information is handled, contact camoIT Solutions Inc.

camoIT Solutions Inc.
140 McGovern Dr #25, Cambridge, ON N3H 4R7
Email: hello@camoit.ca
Phone: 519-267-6767